Job Introduction
Admin Team Leader (Pre-Delivery) West Hallam
On Target Earnings: £30,000 (depending on experience)
Full-Time - Permanent - West Hallam - Pentagon Motor Group
Main Purpose of the Role & Key Responsibilities
- Oversee the administrative tasks of the PDI department to ensure smooth operation
- Collaborate closely with the Workshop Controller
- Ensure vehicles are recall checked before delivery
- Oversee job card costing to maintain accurate financial records
- Supervise and liaise with contractors visiting the site for fitments, ensuring work is completed to standards.
- Oversee and process transport claims related to damaged vehicles upon arrival.
- Monitor and resolve onsite damages, coordinating repairs and documentation.
- Oversee warranty claim processes to ensure proper handling and resolution
- Provide cover in case of absence in PDI and Parts
- Ensure compliance with company policies and quality standards across all PDI activities.
- Identify and escalate issues or concerns promptly to the Aftersales Manager
- Support continuous improvement initiatives within the department to enhance efficiency and service quality.
Key Performance Objectives
- Maintain high standards of quality and accuracy in job card costing and documentation.
- Achieve departmental targets for operational efficiency and workflow management.
- Maintain effective communication and coordination with contractors and the Workshop Controller.
- Minimise delays and errors in vehicle inspections, repairs, and fitments.
- Uphold company standards for safety, quality, and compliance throughout all PDI activities.
- Improve departmental processes through continuous review and implementation of best practices.
- Support a clean, safe, and productive environment.
- Promote the Pentagon Group core values through professional conduct and service quality
- Contribute positively to workshop team culture and performance.
PMGVT
