Job Introduction
Job Introduction
Pentagon Motor Group have an amazing new career opportunity available for a Fleet Business Development Manager to join their West Hallam Corporate team! This position will allow you the variety of working with New Car & Commercial Vehicles across 19 manufacturer brands from our corporate fleet hub.
Do you have:
- Previous fleet sales experience?
- A successful background in exceeding customer expectations?
If the answers are YES, you may be the person we are looking for!
What will you be doing?
· Actively seek and secure new business from the corporate arena on Car & Commercial Vehicles across all brands represented by Pentagon Motor Group
· Sell the benefits of the wider Motus Group in order to maximise it’s investment in return by providing introductions to the wider group (HGV/Parts/Conversions)
· Maintain and grow existing corporate account relationships exploiting every opportunity
· Build in Fleet Re-charge to aid in departmental and increasing delivery costs
· Build relationships with our manufacturer partner Fleet Sales Teams to encourage incremental business
· Work closely with Lease Company representatives and with our Lease Company Development Team to identify new opportunities
· Follow agreed processes for accurate order administration
· Be responsible for all vehicle debt relating to orders in your responsibility and ensure all vehicles are paid within agreed terms
· Effective 100% follow up of all opportunities to include lost sale reporting
· Help MOTUS Group UK to achieve industry-leading standards of customer care and process efficiency
· Ensure compliance with company policies and industry guidelines
· Competently manage new and ongoing orders through to vehicle delivery providing clear, precise update information
· Manage relationships with converters and other Motus business areas to ensure a smooth order to delivery process.
Key Tasks
· Gain understanding of Motus Group UK brands, manufacturers and products
· Customer face to face interaction
· Work towards an agreed recharge, order and delivery target
· Monthly reporting on sales activity and opportunities
· Manage vehicle debt and be responsible for ensuring all vehicles are paid for within terms
· Utilise existing databases to prospect existing and potential customers as well as effective response to inbound leads
· Explore the best way to use all current prospect data to effectively promote the business
· Explore various routes for prospect capture – marketing ideas
· Take part in monthly sales meetings and fleet related events
· Handle any customer issues with understanding and discretion and ensure swift resolution/response
· Operate within the law at all times.
· Ensure all health and safety legislation and internal procedures are followed.
· Operate at all times within company policy.
Who are we looking for?
· Excellent attention to detail
· Ability to work autonomously
· Tenacious
· Driven and proven ability to achieve commercial results
· Customer centric and relationship driven
· Professional
· Process driven
· Self-disciplined & self-motivated
· Ability to adhere to deadlines
· Excellent organisational skills
· Ability to operate at pace with conflicting priorities
· Team Player
· Computer literate with a good working knowledge of outlook, excel and Leaselink experience would be desirable
· Ability to retain information
· High level written skills
· Control over time management
Key Competencies
Customer Focus
· Approach every situation with a desire to understand and deliver
· Listen effectively and communicate clearly
· Use every contact with the customer to build a relationship
· Make every effort to ensure nothing is left to chance
Operational/Commercial Focus
· Show customers your interest is genuine
· Build long-term business relationships
· Understand the cost implications of resolving perceived issues
· Contribute to effective working
· Use technology effectively
Business Focus
· Work with other areas of the business to improve profit and customer satisfaction
· Appreciate the impact of wider issues on the company and customer
· Represent the company brand professionally at all times
Essential Recruitment Criteria
Education
· Good standard of education including Maths & English
Experience
· Proven track record in meeting and exceeding sales targets
· Commercial Vehicle experience would be desirable
· Excellent computer skills, including experience of operating word processing and database packages, email and internet – training on databases would be provided
· Proven track record in delivering excellent customer service
· Ability to retain new technical information
Why choose us?
At Pentagon, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents.
Our values are chosen and driven by our colleagues, incorporating , trust , respect , integrity and communication , to create and maintain a positive , collaborative culture. Our vision, is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.
For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!
https://www.pentagon-group.co.uk/recruitment
